Shipping & Delivery
OFF.

Shipping Method: Standard
Origin: HK 
Estimated Delivery: 10-15 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 7-10 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 10-15 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 5-10 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $5 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 10-15 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 10-15 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 5-10 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $4 per 250g)

Shipping Method: Standard
Origin: HK
Estimated Delivery: 10-20 Business Days
Shipping Fee: Calculated based on weight (e.g., approx. USD $6 per 250g)

All shipments are delivered duty and tax unpaid.
Customers are responsible for paying any applicable import duties or taxes in accordance with their local customs regulations. Please note that orders shipped via Express delivery are more likely to incur customs duties or taxes.

• APO/FPO/DPO addresses: Not supported in any country.
• P.O. Boxes: Accepted only within the United States when using Standard Shipping.
• Non-continental European regions: Not supported. This generally includes islands and territories affiliated with European countries.

We are not responsible for delivery failures resulting from customer negligence.
Negligence includes, but is not limited to, providing incorrect delivery details such as address, contact number, or consignee name.
In such cases, refunds cannot be issued. If you notice incorrect information on your order, please contact us at hi@offdot.com with your order number and the correct details as soon as possible and before the order is shipped.

Please note that some carriers may encounter unexpected transit delays or take additional time to update tracking information. We appreciate your patience and understanding, and we remain committed to ensuring your order is delivered as quickly as possible.

If you have not received your package after it is marked as delivered, or if you have any questions regarding your order, please contact our customer service at hi@offdot.com within 30 days of the delivery date.